Talk to our team

Tell us about your retail chain and what you need. We will get back to you within one working day.

Email

support@retailpos.in
For onboarding and technical help

Phone

+91 98100 00000
Monday to Saturday, 10:00 to 18:00 IST

Support for stores

Already a customer? Your company owner can raise a ticket from the company portal for faster help.

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Frequently asked questions

How long does onboarding take?

Most companies are set up within a day: the company, its first store, a subscription plan and the first POS devices. Larger chains can be onboarded in phases.

Does billing work when the internet is down?

Yes. POS devices save every sale locally first and sync with the server when the connection returns. Sales are never blocked by the network.

Can each company see only its own data?

Yes. Every company's records are separated, and access is checked on the server for every request, so one company cannot view another company's data.